Senate President Bukola Saraki shared through his facebook page that after receiving several complaints from Nigerians about the attitude DSTV Nigeria is giving to their customers by making them pay arbitrary subscription charges,and refusing to adopt to the pay-as-you-use model,the senate have decided to look into the matter so as to regulate their activities.He said;
"After receiving complaints by Nigerians, the Senate today discussed a motion on the Unwholesome Practices by Multichoice Nigeria (DSTV) - a subsidiary of South African-based Multichoice Africa.
Distinguished Senators noted that Multichoice's arbitrary subscription charges, price hikes and refusals to adopt a pay-as-you-use model, affect Nigerian subscribers negatively.
For this reason, the Senate, through its Committee on Information, will be organising a public hearing with stakeholders like the Nigerian Broadcast Commission (NBC) and the Consumer Protection Council (CPC) to work out ways to ensure that Nigerian customers are protected from exploitation, and to guarantee that our regulatory agencies begin to take their responsibilities as 'Watchdogs' more seriously."
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